Shipping policy

Processing & Delivery Times

Once your order has been shipped, estimated delivery times are:

• Germany, Italy, Austria: 1–3 working days

• Rest of Europe: 4–7 working days

• USA: 4–10 working days

If a product is marked as "In Production – Pre-Order Now", please allow 4–8 weeks for your watch to be handmade and shipped. This ensures the highest quality for every piece.

Customs Duties & Import Taxes

Orders are shipped from Italy. For deliveries outside the European Union (for example the United Kingdom and the USA), local customs authorities may apply import duties, VAT, or handling fees.
These charges are not included in the purchase price and must be paid by the recipient upon delivery. Please check your local customs regulations before ordering.

Delays & Liability

We work closely with our logistics partners to ensure fast and reliable delivery. However, once your order has been handed over to the shipping company, we are not responsible for delays caused by carriers, customs procedures, or other factors beyond our control.

You will always receive a tracking number by email so you can follow your parcel in real time.